School management software built for Ghana
Privacy Policy
Last Updated: October 15, 2026
At SchoolsGH, we are committed to protecting the privacy and security of student, parent, and school information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our School Management System (SaaS platform).
1. Information We Collect
As a multi-tenant SaaS platform, we collect different types of information:
- Student Data: Personal information, academic records, attendance, assessments, grades
- Parent/Guardian Data: Contact information, relationship to students, payment details
- School Staff Data: Teacher information, administrative staff details, roles and permissions
- School Information: Institution details, classes, subjects, fee structures, academic years
- Financial Data: Fee payments, invoices, transactions, subscription payments
- Usage Data: Platform interactions, feature usage, system logs
2. How We Use Information
School Operations
Managing students, classes, attendance, assessments, and academic records
Parent Communication
Sending updates, report cards, attendance notifications, and important announcements
Financial Management
Processing fee payments, generating invoices, and managing financial records
Platform Improvement
Analyzing usage patterns to enhance features and user experience
3. Data Protection & Security
We implement comprehensive security measures:
- 256-bit SSL encryption for all data transmissions
- Multi-tenant data isolation and access controls
- Regular security audits and penetration testing
- Encrypted database storage with secure backups
- Role-based access controls and authentication
- Compliance with data protection regulations
4. Multi-Tenant Architecture
SchoolsGH operates on a multi-tenant architecture where:
- Each school's data is logically isolated from other schools
- Schools cannot access other schools' data
- Data is stored securely with tenant-specific access controls
- Backups and disaster recovery procedures protect all tenant data
5. Data Sharing
We may share data with:
- Schools: Data is accessible to authorized school staff according to their roles
- Parents/Guardians: Access to their children's academic and attendance information
- Service Providers: Payment processors, cloud hosting, SMS providers, email services
- Legal Requirements: When required by law, court order, or regulatory authority
Important: We never sell student or parent data to third-party marketers or advertisers.
6. Your Rights
Under data protection laws, you have the right to:
Contact your school administrator or email us at privacy@schoolsgh.com
7. Data Retention
| Category | Retention Period |
|---|---|
| Student Records | Duration of enrollment + 7 years |
| Financial Records | 7 years (legal requirement) |
| System Logs | 1 year |